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Services Intesync
provides a full range of EHR and practice management consulting
services, including project management, vendor selection, practice and workflow redesign, privacy and security best
practices, functional interoperability and health information exchange, and
progress
towards meaningful use. Our consultants provide end-to-end project management support over the entire work process. We lead the efforts in project planning, team building, getting the practice ready for EHR and other technologies, gap analysis and resolution, practice and workflow redesign, software configuration, hardware support, onsite training and coaching, technical issue management, and go-live support. Vendor Selection We assist with needs assessment and focus on helping providers find the best-value option for their practice. The selection criteria include the opportunity to provide the most improved quality of care, meet meaningful use criteria, cost effectiveness in terms of operation and ownership, ease of implementation, ease of customization, and vendor ability to support and meet other practice needs. We are vendor neutral and will be objective with our vendor recommendation services. Practice and Workflow Redesign We work closely with providers to evaluate and redesign their practice management and clinical workflows so that meaningful use of EHR can be achieved. We use a mix of job observation, in-person interviewing, study of procedures, and EHR vendor templates to capture existing workflows and converting them to EHR workflows. Change management is built into the process to ensure a smooth transition. Some of the workflows will be new to the providers, e.g. e-prescribing, lab ordering and resulting, and sharing data across practice settings. We also assist with quality reporting and providing personal health information to the patients. Functional Interoperability and Health Information Exchange Our consultants are trained in HL7 and application interfaces between different EHR systems, labs, e-prescribing, PHR systems, and Google Health. We are ready to assist providers in connecting to any available health information exchange infrastructure(s), including local health information exchange organizations and state-based shared utilities or directory services in compliance with applicable statutory and regulatory requirements, patient preferences, and the California State Plans for health information exchange (HIE) developed and HHS-approved under cooperative agreements issued by ONC pursuant to Section 3013 of the PHSA as added by ARRA. Privacy and Security Best Practices Intesync's consultants work with providers to implement and maintain physical and network security, user-based access controls, privacy and security of personal health information, and safe storage of backup media. We work with CCHIT and various agencies to ensure that state laws and regulatory requirements are met by the providers. Progress Towards Meaningful Use We work closely with California State and participate in their training programs to enable the providers progress towards meaningful use of health IT. We also check with ONC, CCHIT, and CMS to ensure that their guidelines are followed. We help providers prioritize their attainment of meaningful use in key areas, e.g. e-prescribing, as defined by the Secretary through Medicare and Medicaid regulations and guidance. |
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